Frequently asked questions

Is it safe to use our online store?

  • Yes it is. During payment transaction information is protected by SSL security system.

Can I send Sympathy card or Telegram abroad?

  • Yes you can. We deliver Sympathy cards and telegrams all over the world.

How quickly my order is processed?

  • Processing:
    Your order will be sent on the order date or on the next working day (Mon-Fri).
    The delivery methods are Priority or Exprés letter (Production and Shipping).

How I pay my order?

  • You can choose online banking, credit card or PayPal payment, when you have moved from shopping cart to the checkout page (Methods of payment).

What Sympathy card and Telegram contains?

  • Contents: Individually folded and printed cover (A4), inside page with customer's texts (A3) and printed envelope (C4) and postage.